http://blog.goacanow.com/help-build-the-answering-service-and-call-center-of-the-future/3/ Answer Center America Mon, 05 Jan 2009 23:21:58 +0000 http://wordpress.org/?v=2.3.3 http://blog.goacanow.com/help-build-the-answering-service-and-call-center-of-the-future/3/#comment-148 Anju Mon, 30 Jun 2008 06:33:17 +0000 http://blog.goacanow.com/help-build-the-answering-service-and-call-center-of-the-future/3/#comment-148 While it is quite possible, I think the call centre of the future will look alot like the center of today. Having watched the telemarketing, call center, contact centre eveolution as an active player over 28 years, during the most rapid period of change the world has ever seen and the centres are fundamentally the same. While it is quite possible, I think the call centre of the future will look alot like the center of today. Having watched the telemarketing, call center, contact centre eveolution as an active player over 28 years, during the most rapid period of change the world has ever seen and the centres are fundamentally the same.

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